Terms and Conditions - House Clearance Victoria
Welcome to House Clearance Victoria. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by these terms. Please read them carefully.
1. Definitions
- Company: Refers to House Clearance Victoria.
- Client: The individual or entity engaging our services.
- Services: All house clearance and related services provided by the Company.
2. Scope of Services
House Clearance Victoria offers comprehensive house clearance services across Victoria, including the removal, disposal, and recycling of unwanted items. Our services are designed to be efficient, respectful, and environmentally friendly.
2.1. Items We Handle
- Furniture
- Electronics
- Appliances
- Household Goods
- Hazardous Materials (with prior notice)
2.2. Exclusions
We do not handle items that are illegal to dispose of or require special permits beyond our standard operations. Clients must inform us in advance if such items are present.
3. Booking and Confirmation
To schedule a service, clients must provide accurate information regarding the scope of work. Upon confirmation, a service date and time will be established. Any changes to the schedule must be communicated at least 24 hours in advance.
4. Payment Terms
Payment for services is expected upon completion unless otherwise agreed. We accept various forms of payment, including credit cards, debit cards, and bank transfers.
4.1. Pricing
Our pricing is transparent and based on the volume of items, complexity of the clearance, and any additional services requested. A detailed quote will be provided before the commencement of work.
4.2. Additional Charges
Any services not initially specified may incur additional charges. Clients will be notified and must approve these charges before additional work is undertaken.
5. Cancellation and Rescheduling
Clients may cancel or reschedule services by notifying us at least 24 hours in advance. Failure to do so may result in a cancellation fee equivalent to a portion of the service cost.
6. Liability
House Clearance Victoria strives to handle all items with care. However, we are not liable for pre-existing damage to any items prior to our involvement. Clients are responsible for securing or removing any valuable or fragile items at their discretion.
6.1. Damages
In the unlikely event of damage during service, clients must report the issue within 48 hours. We will assess the situation and determine appropriate remediation.
7. Privacy Policy
We value your privacy and are committed to protecting your personal information. Any data collected during the service is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Victorian courts.
9. Dispute Resolution
In the event of a disagreement, we encourage clients to contact us directly to resolve the issue amicably. Should a resolution not be achievable, disputes may be taken to the appropriate legal channels as outlined under Governing Law.
10. Amendments to Terms and Conditions
House Clearance Victoria reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Acceptance of Terms
By engaging with House Clearance Victoria, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing House Clearance Victoria for your house clearance needs.